ABOUT SwissKlip
Ordering and paying for SwissKlip products are both safe and easy. Find answers to some frequently asked questions below, if your question isn’t covered please don’t hesitate in contacting us at support@swissklip.com
SwissKlip is a new brand provided by the British company Arquett Ltd.
We are a team of professionals from Germany and the UK and our goal is to provide new, modern, innovative, and effective products to tackle day-to-day hassles for customers worldwide.
We are a British company based in London (the same place where the Queen lives). But our products are based in our Wisconsin warehouse. So when you place your order, your item will be fulfilled from within the USA.
Our product is designed in Germany and made in China. Our experts are visiting the local factory regularly to oversee the manufacturing process. This ensures that we are consistently producing the highest quality products for our customers.
ORDERING AND PAYMENT
Ordering through the SwissKlip website is simple and safe.
Just click on the “Buy now” button, which leads you to our Check-out page, here please select the order quantity on the left, enter your billing and shipping information on the right and then move on to the payment method. You can select to pay with a credit card or via Paypal.
Click “Place Order” and we will package your clipper and send it straight to your doorstep!
You will also receive an order confirmation via email once the payment was successfully processed.
Please keep in mind that you can currently only order products online for delivery within the USA.
Unfortunately, we are unable to take orders over the phone at the moment. Please place all orders on our website.
No, the item is reserved for you once the ordering process has been completed.
We accept PayPal, Visa, MasterCard, Maestro, and American Express.
Charges on your bank statement appear as Swissklip – Arquett LTD.
SwissKlip is still a young brand and we, therefore, cannot offer free shipping for any order value.
If you want to place a large order for yourself or your business, please contact us at support@swissklip.com and we will be happy to assist you.
Our team is amazingly fast in processing the orders that are coming in, but we know mistakes can happen while ordering, we have a 1 hour time window in which you can change or cancel your order.
Please email us directly on support@swissklip.com and we will help you with your request.
You do not need to register before placing an order, simply follow the steps in the order process.
Please double check your spam folder for an email confirmation. Emails can land in the spam folder and we advise you to accept us as an approved contact.
If you use multiple email addresses, please check your other accounts as orders might have been placed with an alternative address.
If you still cannot find your order confirmation, please contact us at support@swissklip.com so we can further assist you!
DELIVERY
All orders are processed and shipped within 24 hours upon receipt (excluding weekends and bank holidays).
Once your order is successfully processed, you can expect your SwissKlip product to arrive within 3-5 business days.
We are partnering with the third party logistic companies DHL or FedEx.
We will always choose the logistic partner that can bring your package to you in the fastest way.
Our products are based in the USA so great news, no taxes, no duty fees. Yay!
Yes, you have the possibility of entering a different shipping address during the order process.
SwissKlip ships to all 50 US states. At this time, we are unable to ship to US territories like American Samoa, Guam, Puerto Rico, and the U.S. Virgin Islands.
SwissKlip does not ship outside the USA at this time. We are working hard to expand our shipping to many more countries outside the USA.
Please contact us in case you are interested to order from a country outside the USA and we are happy to provide solutions on an exceptional basis.
For orders within the USA, we currently charge a shipping fee of $9,95
For orders outside the USA, please contact our customer service team since shipping charges vary per country and we would get the best deal for you at the time of ordering.
There are two ways to track your order:
- Check the status of your order with the provided tracking number
- Contact your local post office or postman with the tracking number
If the two above ways have not resolved your query; kindly contact our support team at support@swissklip.com and they will assist you.
SwissKlip cannot be held responsible for lost or stolen packages. The carrier will generally determine if your order can be left in a safe secure place at your delivery address.
If you believe your package may have been lost or stolen, please contact our customer service team so we can assist you.
Each clipper is wrapped in a protective bubble wrap and in its own black pouch, this also applies for orders of a value pack of 2, 3, or 4 clippers.
We are very sorry but at the moment we do not offer this option, nor do we offer gift cards. We are working hard to enable both in the near future.
RETURNS
Should an item not meet your expectations, you can return it to us within 14 days.
We offer a 14-day money-back guarantee, this means if you are not satisfied with our product and contact us within 14 days after receipt of the order, we will refund the amount of the product excluding shipping fees.
Please see further information about our return rules in our Returns, refund and exchange policy
Please contact our customer service team at support@swissklip.com for further information.
We constantly work on finding the best solution when it comes to returns. So far we cannot offer free returns. If the return is valid however we will reimburse you for the return shipping cost.
Please note that when sending a return, you should choose for standard delivery. The parcel is your responsibility until it reaches us. Always retain the proof of postage and please send us a copy in case your return was approved.
If your order is defective or in any way damaged please photograph the item and send us the photo in an email to our customer service team at support@swissklip.com
We will determine the best course of action once we review the photos and will come back to you within 48 hours.
Please email our customer service team at support@swissklip.com
so that we can correct the fulfillment error. Please photograph the item you received and send us the photo with your email message.
If not stated otherwise on the order confirmation or in a separate email, please contact our customer service team at support@swissklip.com
If your order has been canceled, please contact your credit card issuer or bank to verify that the billing information is correct.
Please create a new order using the correct billing address.
If you still need assistance, please contact us at support@swissklip.com
You will be refunded the value of the returned item excluding the shipping fee to return the item. The refund will be issued using the payment method you selected for the order. For instance, if you paid by credit card, we will refund the amount to your credit card, if you used PayPal, your refund will appear on your PayPal account.
Please allow 7- 14 days from the day we received your return back at our warehouse for your account to be credited. Different banks work with different timelines, therefore please allow up to 30 days before contacting us.
If there are any questions that we have not answered here, or you wish to contact us in case you have a question about your ongoing return, exchange, or might have a complaint please contact us directly on support@swissklip.com
We are sometimes super busy helping other customers so do allow for 24hrs during business days for us to respond, having said that we are usually much faster.
ABOUT SwissKlip
Ordering and paying for SwissKlip products are both safe and easy. Find answers to some frequently asked questions below, if your question isn’t covered please don’t hesitate in contacting us at support@swissklip.com
SwissKlip is a new brand provided by the British company Arquett Ltd.
We are a team of professionals from Germany and the UK and our goal is to provide new, modern, innovative, and effective products to tackle day-to-day hassles for customers worldwide.
We are a British company based in London (the same place where the Queen lives). But our products are based in our Wisconsin warehouse. So when you place your order, your item will be fulfilled from within the USA.
Our product is designed in Germany and made in China. Our experts are visiting the local factory regularly to oversee the manufacturing process. This ensures that we are consistently producing the highest quality products for our customers.
SwissKlip Antifungal Stick
SwissKlip Antifungal Stick is an organic herbal oil used to help fight fungal infections of the nails, toes, skin, scalp, and other body areas.
Fungal infections occur most frequently in moist, warm areas of the body and include black and yellow nail fungus, athlete’s foot, ringworm, scalp fungus, skin fungus, jock rash (skin rash in the groin area), and mouth area.
Our SwissKlip Antifungal Stick uses all organic and natural ingredients such as Tea Tree (Organic), Thyme (Organic), Clove (Organic), Cinnamon (Organic), Lavender (Organic), Olive Oil (Organic), Tansy (Organic), Wormwood (Organic), Garlic (Organic), Poke Root (Organic), Black Walnut (Organic), Goldenseal Root (Wild Harvested)
Roll a small amount onto the area including nails, toes, skin and scalp. Apply 3 to 4 times a day. Keep away from the eye area as it will sting your eyes.
Immediately rinse your eyes with running water for 30 minutes then seek medical attention.
(1) SwissKlip Antifungal Stick. The product ingredients and directions on how to use it can be found at the back of the package.
It is 10ml in volume or 10 grams in weight
Our SwissKlip Antifungal Stick comes in 0.3 fl oz.
It is in a liquid form.
We offer different packs depending on your need.
Single Pack (1 SwissKlip Antifungal Stick) – $21.99
Couple Pack (2 SwissKlip Antifungal Stick) – $34.49
Trio Pack (3 SwissKlip Antifungal Stick) – $50.49
Family Pack (4 SwissKlip Antifungal Stick) – $65.22
Our SwissKlip Antifungal stick is made in Tennessee, USA.
No. Our products are cruelty-free.
Yes. This product is 100% natural, vegan, and is free from synthetic additives or preservatives.
Yes. Our Anti Fungal Stick is certified by USDA.
It is 82 mm x 20 mm
No scent at all. It is an unscented product.
Although it may seem like a good gesture to share this product with a friend or a family member, it is highly recommended to have one Antifungal stick of your own for hygienic purposes.
The healing process varies depending on the individual and severity of the infected area. Typically will see signs of improvement within one week.
Our SwissKlip Antifungal Stick is stronger than the fungus hence it won’t stay in the roll-on.
This can be used for treating the below infections.
- Ringworm. This is a contagious, itchy skin condition that can be caused by several kinds of fungus. Sometimes ringworms can be found on the scalp.
- Athlete’s foot. This is a type of ringworm that is found on the feet. Athlete’s foot earns its name because it’s common in people who spend a lot of time in damp, warm socks after athletic activity.
- Tinea versicolor. This fungal infection causes small discolored patches to show up on your skin. The fungus can be found on anyone’s skin, and discoloration only happens when the fungus overgrows. Oily skin or hormonal changes can be risk factors for tinea versicolor.
- Toenail fungus. Also known as onychomycosis, toenail fungus affects up to 20 percent of the population. This type of fungi can be stubborn and hard to get rid of. Toenail fungus causes nails to become yellowed or otherwise discolored, with streaks or spots appearing in the nail.
- Jock itch. This is caused by a fungus that can be spread from person to person. The fungus grows in warm areas of your body where sweat collects under your clothes, like your genitals and buttocks.
ORDERING AND PAYMENT
Ordering through the SwissKlip website is simple and safe.
Just click on the “Buy now” button, which leads you to our Check-out page, here please select the order quantity on the left, enter your billing and shipping information on the right and then move on to the payment method. You can select to pay with a credit card or via Paypal.
Click “Place Order” and we will package your clipper and send it straight to your doorstep!
You will also receive an order confirmation via email once the payment was successfully processed.
Please keep in mind that you can currently only order products online for delivery within the USA.
Unfortunately, we are unable to take orders over the phone at the moment. Please place all orders on our website.
No, the item is reserved for you once the ordering process has been completed.
We accept PayPal, Discover Card, Visa, MasterCard and American Express.
Charges on your bank statement appear as Swissklip – Arquett LTD.
SwissKlip is still a young brand and we, therefore, cannot offer free shipping for any order value.
If you want to place a large order for yourself or your business, please contact us at support@swissklip.com and we will be happy to assist you.
Our team is amazingly fast in processing the orders that are coming in, but we know mistakes can happen while ordering, we have a 1 hour time window in which you can change or cancel your order.
Please email us directly on support@swissklip.com and we will help you with your request.
You do not need to register before placing an order, simply follow the steps in the order process.
Please double check your spam folder for an email confirmation. Emails can land in the spam folder and we advise you to accept us as an approved contact.
If you use multiple email addresses, please check your other accounts as orders might have been placed with an alternative address.
If you still cannot find your order confirmation, please contact us at support@swissklip.com so we can further assist you!
TAXES
The tax showing in your order receipt is called Sales Tax. It is a form of tax levied on retail sales of goods and services. This is generally added to the sales price and is being charged to the purchaser.
Currently, 45 states plus the District of Columbia impose a general sales tax.
Here is the Sales Tax by State for 2021.
Most states have sales tax but five states currently have no sales tax: Alaska, Delaware, Montana, New Hampshire, and Oregon.
DELIVERY
All orders are processed and shipped within 24 hours upon receipt (excluding weekends and bank holidays).
Once your order is successfully processed, you can expect your SwissKlip product to arrive within 3-5 business days.
We are partnering with the third party logistic companies DHL or FedEx.
We will always choose the logistic partner that can bring your package to you in the fastest way.
Yes, you have the possibility of entering a different shipping address during the order process.
SwissKlip ships to all 50 US states. At this time, we are unable to ship to US territories like American Samoa, Guam, Puerto Rico, and the U.S. Virgin Islands.
SwissKlip does not ship outside the USA at this time. We are working hard to expand our shipping to many more countries outside the USA.
Please contact us in case you are interested to order from a country outside the USA and we are happy to provide solutions on an exceptional basis.
We currently charge a standard shipping fee of $9.95 for all orders regardless of the quantity.
There are two ways to track your order:
- Check the status of your order with the provided tracking number
- Contact your local post office or postman with the tracking number
If the two above ways have not resolved your query; kindly contact our support team at support@swissklip.com and they will assist you.
We know how inconvenient this can be so we would like to provide you with some practical ways on how to resolve this kind of issue.
- Check thoroughly around the delivery location.
- Check if someone else (family members or neighbor) accepted the delivery.
- Coordinate with the post office to understand why it was marked as “delivered”.
If you have done all of this and still unable to locate the package, please contact our support team at support@swissklip.com
Each clipper is wrapped in a protective bubble wrap and in its own black pouch, this also applies for orders of a value pack of 2, 3, or 4 clippers.
We are very sorry but at the moment we do not offer this option, nor do we offer gift cards. We are working hard to enable both in the near future.
RETURNS
Should an item not meet your expectations, you can return it to us within 14 days.
We offer a 14-day money-back guarantee, this means if you are not satisfied with our product and contact us within 14 days after receipt of the order, we will refund the amount of the product excluding shipping fees.
Please see further information about our return rules in our Returns, refund and exchange policy
Please contact our customer service team at support@swissklip.com for further information.
We constantly work on finding the best solution when it comes to returns. So far we cannot offer free returns. If the return is valid however we will reimburse you for the return shipping cost.
Please note that when sending a return, you should choose for standard delivery. The parcel is your responsibility until it reaches us. Always retain the proof of postage and please send us a copy in case your return was approved.
If your order is defective or in any way damaged please photograph the item and send us the photo in an email to our customer service team at support@swissklip.com
We will determine the best course of action once we review the photos and will come back to you within 48 hours.
Please email our customer service team at support@swissklip.com
so that we can correct the fulfillment error. Please photograph the item you received and send us the photo with your email message.
If not stated otherwise on the order confirmation or in a separate email, please contact our customer service team at support@swissklip.com
If your order has been canceled, please contact your credit card issuer or bank to verify that the billing information is correct.
Please create a new order using the correct billing address.
If you still need assistance, please contact us at support@swissklip.com
You will be refunded the value of the returned item excluding the shipping fee to return the item. The refund will be issued using the payment method you selected for the order. For instance, if you paid by credit card, we will refund the amount to your credit card, if you used PayPal, your refund will appear on your PayPal account.
Please allow 7- 14 days from the day we received your return back at our warehouse for your account to be credited. Different banks work with different timelines, therefore please allow up to 30 days before contacting us.
If there are any questions that we have not answered here, or you wish to contact us in case you have a question about your ongoing return, exchange, or might have a complaint please contact us directly on support@swissklip.com
We are sometimes super busy helping other customers so do allow for 24hrs during business days for us to respond, having said that we are usually much faster.
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